Service

Shopify Plus consulting

For brands where checkout, automation, org structure, and governance matter as much as the storefront—clarity on what Plus is for, what it isn’t, and how to run it without chaos.

Checkout extensibility · B2B · Automation · Multi-store

Where Plus projects stall

Plus purchased, playbook missing

Teams enable features without a governance model—so checkout customization, scripts, and automation sprawl with no owner.

Incidents, rollback drills, and stalled releases

B2B complexity without B2B discipline

Companies, catalogs, and rules grow faster than internal clarity—finance and ops lose confidence in what the storefront enforces.

Manual overrides, margin leakage, audit anxiety

Multi-store and markets without a decision record

Expansion adds surfaces but not a clear model of what differs by brand, region, or customer segment—so every launch reopens the same debates.

Duplicated work, inconsistent CX, slow iteration

What we work on together

Checkout & extensibility strategy

Align on what belongs in checkout UI, Functions, and backend systems—with explicit guardrails for change control and testing.

Included: Options analysis, risk framing, rollout patterns

Not included: Unlimited custom app dev (partnered or scoped)

B2B, companies & catalogs

Design or refine how companies, buyers, and catalogs behave—so rules match the deal desk and downstream systems.

Included: Rule design, edge-case tests, admin clarity

Not included: ERP master data cleanup

Automation, Flow & integrations

Map triggers, idempotency, and failure handling—so automation speeds teams up instead of hiding errors until month-end.

Included: Flow/integration review, failure-mode thinking

Not included: Long-term runbooks for every edge case (can layer)

Governance & operating model

Define who approves changes, how sandboxes and releases work, and how incidents get triaged—so Plus scales with the org, not against it.

Included: RACI-style clarity, release checkpoints

Not included: Full ITSM tool implementation

How engagements are structured

Step 1

Align on constraints & guardrails

Success metrics, compliance needs, and what cannot break—locked before architecture debates.

Step 2

Current-state map

Plus features, scripts, apps, and integrations as they run—with owners and failure modes noted.

Step 3

Target model & sequencing

Define the future-state with explicit phases: what ships first, what waits, and what gets retired.

Step 4

Ship, measure, tighten

Support rollout with acceptance checks, monitoring hooks, and a feedback loop into the backlog—no “launch and ghost.”

FAQs

Plus is a focus area, not a gate. If you are evaluating Plus or running hybrid complexity on Standard, we can still frame the decision honestly.

If Plus should earn its keep

Bring your constraints—not a blank slate. We’ll tell you if the work is a fit and what a sane first phase looks like.

Governance-first · No feature bingo